Privacy Policy for WOLFCOM SMS Notifications

Last updated: October 11th, 2025


This Privacy Policy explains how WOLFCOM (“we,” “our,” or “us”) collects, uses, and protects the personal information you provide when enrolling in and using our SMS notification services (“SMS Service”). By opting in to receive SMS messages, you agree to the terms of this Privacy Policy.

1. Information We Collect

When you opt in to the SMS Service, we may collect the following information:

  • Phone number (to deliver SMS messages).
  • Account information (such as name, email, or subscription details when registering on https://enterprise.wolfcomcloud.com).
  • Message interaction data (e.g. replies such as STOP/HELP).

2. How We Use Your Information

We use the information you provide for the following purposes:

  • To send SMS notifications, one-time passcode, security alerts, system notifications, and other relevant information.
  • To process and confirm your opt-in or opt-out requests.
  • To improve the quality, delivery, and reliability of our SMS Service.
  • To respond to customer support inquiries.

We do not use your mobile number for unrelated marketing or share/sell it to third parties without your consent.

3. Message Frequency

The number of SMS messages you receive depends on account activity and service updates. You may receive up to 5-10 messages per month.

4. Opt-Out / Unsubscribe

You may opt out of the SMS Service at any time by replying STOP to any WOLFCOM message. You will receive one final confirmation message.

5. Your Privacy Choices

  • You may request that we delete your information by contacting us (see Section 10).
  • You may opt out of SMS messages without affecting your ability to use other WOLFCOM services.

6. Data Security

We implement appropriate technical and organizational safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or mobile networks is 100% secure.

7. Data Retention

We retain your phone number and related opt-in/opt-out data only as long as needed to provide the SMS Service or as required by law.

8. Third-Party Service Providers

We may use third-party vendors (such as telecommunications carriers or messaging platforms) to deliver SMS messages. These vendors are only authorized to use your information as necessary to provide the SMS Service.

9. Carrier Disclaimer

Mobile carriers are not liable for delayed or undelivered messages.

10. Contact Information

If you have questions about this Privacy Policy or your information, please contact us:



WOLFCOM®

Website: https://wolfcomusa.com

Email: techsupport@wolfcomglobal.com

Phone: +1 (626) 794-9000